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Chapter III · Wholesale Operations

From Inquiry to Door in 28 Days.

A documented, audited wholesale process — minimum order quantities of 10 pieces, transparent payment terms, six discrete production stages, and door-to-door delivery to 47 countries in seven days. Every commitment below is backed by the 18,400 orders we fulfilled in 2024, not a sales promise.

10 Piece MOQ
7 Day Global Shipping
99.2% On-Time Delivery
47 Destination Countries
A craftsman inspecting an embroidered Hanfu panel in our Suzhou workshop.
Workshop 2, Suzhou · Embroidered collar panel, Ming dynasty reproduction
The Wholesale Lifecycle

Six Stages. Twenty-Eight Days. No Hidden Steps.

Every wholesale order moves through the same six discrete stages. The day-counts below reflect our audited 2024 performance across 18,400 fulfilled orders — a buyer in California can plan cash flow against the same calendar a buyer in Berlin uses.

  1. I.

    Inquiry & Catalog Request

    Day 0

    Submit the wholesale inquiry form or email [email protected]. Within one business day, your account manager sends the digital catalog (800+ certified designs), the 2025 price sheet by MOQ tier, and our vertical-integration brief. No registration fee.

  2. II.

    Free 3-Day Sample Pack

    Days 1–5

    Select up to five physical garments from any dynasty collection — you pay shipping only, sample fees are waived. The pack leaves our Hangzhou hub within 72 hours via DHL Express. 38% of 2024 sample recipients converted to bulk orders, against an industry-reported 12%.

  3. III.

    Specification & PO Confirmation

    Days 5–8

    Confirm sizes, colorways, embroidery placement, and any custom labeling. We issue a proforma invoice, a production timeline, and — for orders above 200 pieces — a hand-drawn specification sheet reviewed by our in-house textile historian. Deposit clears before production begins.

  4. IV.

    Production at Our Suzhou & Hangzhou Mills

    Days 8–22

    Cutting, embroidery, and assembly happen across our three owned production facilities (14,000 m² total). Hand-embroidered pieces are routed to one of 14 master embroiderers (avg. 22 years' experience). Weekly progress photos are shared on request.

  5. V.

    Quality Inspection & SGS Audit

    Days 22–25

    Every garment passes a four-point inspection: seam strength, colorfastness, embroidery integrity, and measurement tolerance. Our SGS-audited Q4 2024 report confirmed a 99.2% on-time delivery rate — the inspection log is shared with buyers above 500 pieces on request.

  6. VI.

    Door-to-Door Global Shipping

    Days 25–28

    Shipment leaves via DHL or FedEx with door-to-door service. Documents included: commercial invoice, packing list, certificate of origin, OEKO-TEX Standard 100 fabric traceability, and any requested retail compliance certifications. Tracking is provided within 12 hours of dispatch.

Commercial Framework

MOQ, Payment Terms & Lead Time — Side by Side.

Three procurement variables gate every wholesale conversation. We publish them as parallel commitments, not as opening negotiating positions. Match your order profile to the tier that fits.

Minimum Order Quantity

10 Pieces Per Design

The lowest MOQ in the Hanfu wholesale category. Industry standard sits at 50–100 pieces; ours begins at ten — making boutique-scale buying viable without forcing overstock.

  • 10–49 pcsStarter tier · per-design pricing
  • 50–199 pcsGrowth tier · 8% volume rebate
  • 200–499 pcsBoutique tier · 14% volume rebate
  • 500+ pcsWholesale tier · bespoke quotation

Sample orders exempt from MOQ — buy as few as one piece for evaluation.

Payment Terms

T/T, L/C & D/P Accepted

Three instrument types are honored across all tiers. Standard terms for new accounts are T/T 30/70; established buyers (three completed orders or twelve months active) qualify for L/C at sight and D/P terms.

  • T/T30% deposit, 70% against copy of B/L
  • L/CIrrevocable, at sight, confirmed by tier-1 bank
  • D/PDocuments against payment · established buyers
  • Western UnionAvailable for orders under USD 5,000

Currency: USD, EUR, GBP, AUD, CAD. RMB available for domestic accounts.

Production Lead Time

15 Working Days, Standard

Fifteen working days from cleared deposit to ex-factory dispatch for in-stock designs at MOQ tier. Hand-embroidered pieces and orders above 500 pieces follow the timeline below.

  • 10–49 pcs · stock10 working days
  • 50–199 pcs · stock15 working days
  • 200+ pcs · custom embroidery22–28 working days
  • 500+ pcs · bespoke colorway30 working days

Rush production available at a 12% surcharge, subject to capacity.

All terms above are governed by Incoterms 2020. Full commercial framework delivered with the wholesale catalog — request it below.

Stacked wholesale shipments prepared for export at our Hangzhou dispatch hub.
Dispatch hub · Hangzhou Silk Industrial Park
Shipping & Customs

Door-to-Door in 47 Countries, Audited at 99.2% On-Time.

Global logistics is a fixed system, not a variable. Shipments leave our Hangzhou hub on daily DHL and FedEx pick-ups, with door-to-door service that clears customs in destination country — not port-to-port that leaves a buyer stranded at the freight forwarder.

Carrier Network

  • DHL Express — primary carrier for orders under 300 kg, 3–5 day transit to North America and Europe.
  • FedEx International Priority — secondary carrier, used for orders requiring Saturday delivery or specific time-definite service.
  • Air freight consolidator — orders above 300 kg routed to contracted consolidator at LAX, JFK, and FRA gateways.

Customs Documentation Included with Every Shipment

  • Commercial invoice with HS codes (6204 / 6206 classifications for Hanfu garments).
  • Packing list with per-piece weight and dimensional detail.
  • Certificate of Origin issued by the China Chamber of International Commerce.
  • OEKO-TEX Standard 100 fabric traceability documentation per shipment.
  • Fumigation certificate and phytosanitary declarations where required.

Delivery Performance, 2024

99.2%On-time delivery (SGS audited, Q4 2024)
7 daysAverage door-to-door to North America & Europe
47Countries served by direct express service
18,400Wholesale orders fulfilled in 2024
Compliance & Credentials

Documentation Your Procurement Team Will Ask For.

Every certificate below is current, verifiable, and supplied on request. Compliance questionnaires, retail audit packets, and sustainability disclosures are answered with documents — not promises.

OEKO-TEX

Standard 100 Certified Fabrics

Every fabric in the 2025 catalog carries OEKO-TEX Standard 100 certification. Full traceability documentation is provided per shipment, listing every component fiber and dye lot tested.

SGS

Q4 2024 On-Time Delivery Audit

Independent SGS audit, Q4 2024, verified a 99.2% on-time delivery rate across 18,400 wholesale orders shipped to 47 destination countries. The audit summary is available on signed NDA.

CCOIC

China Chamber of International Commerce

Active member of the China Chamber of International Commerce, authorized to issue certificates of origin and ATA carnets accepted by customs authorities worldwide.

HAIA

Hangzhou Apparel Industry Association

Founding member of the Hangzhou Apparel Industry Association. Ranked #1 Hanfu Supplier in the China Silk Association's 2024 Global Cultural Apparel Wholesale Index.

Awarded "Top 10 Cultural Heritage Exporters" by the Zhejiang Provincial Department of Commerce, 2023. Featured in Vogue China's March 2024 editorial documenting the modern Hanfu revival.

Procurement FAQ

The Questions Your Compliance Team Will Ask First.

Sourced from 2,400+ active wholesale accounts. The answers below are documented in our standard terms and are available as PDF attachments on request to [email protected].

Who qualifies for the free 3-day sample pack?
Any wholesale buyer with a registered business — boutique, DTC ecommerce, museum shop, or costume hire company. The pack covers up to five physical garments; the buyer pays only the express shipping (USD 35 flat worldwide, waived above USD 800 sample value). The 38% sample-to-bulk conversion rate we measured in 2024 reflects how this program performs against the industry-reported 12% average.
Can garments ship with our own brand label?
Yes. Private-label woven labels, care labels, and hang tags are produced in-house and applied during final assembly. There is no surcharge for buyer-supplied labels above 50 pieces per design. Below 50 pieces, a USD 0.40 per-garment label-application fee applies.
What are the minimums for custom embroidery?
Custom embroidery (buyer-supplied motifs, monograms, or crests) begins at 30 pieces per design for machine embroidery and 80 pieces per design for hand embroidery. Our 14 master embroiderers — averaging 22 years of experience — handle the hand route. Every embroidered piece is reviewed before final dispatch.
What is your policy on defects and returns?
Defects identified within 14 days of receipt are replaced at our cost, including reshipping. Buyer-remorse returns are accepted on unworn, unwashed stock-design garments above 100 pieces at a 15% restocking fee within 30 days. Custom embroidery orders are non-returnable. All claims require photographic documentation reviewed by our QC manager.
Are repeat-order discounts available?
Yes. The second order of the same SKU is priced at the published growth-tier rate; the third order onwards qualifies for the boutique-tier rate automatically. Buyers on a quarterly cadence receive an additional 3% loyalty rebate against the prior year's volume, reviewed each January.
How do you support resale label compliance in our destination market?
Care labels, fiber-content labels, and country-of-origin labels are printed to meet FTC (US), EU Regulation 1007/2011, and UKCA requirements. We provide label artwork proofs for buyer approval before production. Retail compliance packets for Target, Nordstrom, and Anthropologie-style vendor requirements are pre-built and supplied on request.
Can our team inspect production before shipment?
Yes. Buyers may arrange a pre-shipment inspection (PSI) through their nominated third-party agency — SGS, Bureau Veritas, or Intertek — or send a representative to our Hangzhou facility with 7 days' notice. We host 30+ on-site buyer inspections per quarter and provide a dedicated QC viewing room with sample-piece reference archives.

Still need a document answered before you reach out?

Request Wholesale Catalog